Returns & Exchanges
At Plantify Garden, we want you to be completely satisfied with your greenery. If your plants or garden accessories don't meet your expectations, we offer a 30-day return window to ensure your home remains a thriving sanctuary.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring live plants are secured and hydrated for their journey back to our nursery.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our horticulturists inspect the returned items, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing